Customer Success Manager

1038127
  • Tipo de empleo

    Permanente
  • Lugar

    Ciudad Juaréz
  • Sector

    Technology
  • Industria

    Tecnología y servicios de Internet
  • Salario

    Monthly Salary + Bonus

Customer Success Manager – Ciudad Juarez; Monterrey & Guadalajara (Remote)

Now Hiring: Customer Success Manager – Mexico (Remote)
Location: Ciudad Juarez; Guadalajara & Monterrey (Remote, with travel to client sites)
Industry:Physical Operations, Fleet Management, Safety & Compliance Tech

We are looking for a high-performing Customer Success Manager to help build and scale our client's presence in Mexico. This is a unique opportunity to join a fast-growing company chat empowers physical operations teams with cutting-edge AI-driven tools to improve safety, productivity, and profitability. As a founding member of our Mexico team, you’ll play a critical role in driving customer satisfaction, building long-term relationships, and ensuring clients achieve measurable success with our client's platform.

What You’ll Do:
  • Onboard and manage a portfolio of mid-market and enterprise clients.
  • Build strong relationships with key stakeholders across industries like logistics, construction, and energy.
  • Drive product adoption, usage, and customer retention through consultative engagement.
  • Collaborate with cross-functional teams to deliver tailored solutions and resolve issues.
  • Contribute to the development of localized customer success strategies and best practices.
What We’re Looking For:
  • 4+ years of experience in customer success, account management, or B2B client-facing roles.
  • Proven ability to manage complex relationships and drive customer outcomes.
  • Strong communication and problem-solving skills.
  • Experience in industries such as transportation, oil & gas, or construction is a plus.
  • Comfortable using Salesforce, Salesloft, Gong, Slack, and other enterprise tools.
  • Must be based in Ciudad Juarez, Monterrey or Guadalajara and open to travel.
This is a high-impact, high-visibility role for someone who thrives in a fast-paced, performance-driven environment and is excited to shape the future of physical operations in Latin America.

#LI-DNI

Aplica a este empleo

Hablar con Jose Mayme, la persona que lleva esta posición.

Que se encuentra en la oficina de Oficina Ciudad de México, 405 Paseo de Las Palmas, Lomas de ChapultepecTeléfono 5532536970